Juniper Mist is an AI-driven networking platform that delivers wireless, wired, and SD-WAN management through a cloud-native architecture. Integrating Juniper Mist with Harmony brings real-time network health data directly into your IT service management workflows. This connection enables Harmony to automatically correlate network events with incidents, reducing mean time to resolution and improving visibility across your infrastructure.
Capabilities
Automated Incident Creation: Converts Juniper Mist network alerts and anomalies into Harmony incidents automatically, ensuring no issue goes untracked.
Network Event Correlation: Maps Mist AI-detected events to affected users, devices, and services so Harmony can prioritize and route tickets with full context.
Asset Synchronization: Pulls access point, switch, and device inventory from Juniper Mist into the Harmony CMDB to keep network asset records accurate and up to date.
