Figma is a cloud-based collaborative design tool used by teams to create, prototype, and share UI/UX designs in real time. Integrating Figma with Harmony brings design assets and project activity into your IT service management workflows, giving IT teams full visibility into design-related requests and incidents. This connection streamlines communication between design and IT operations, reducing resolution times and keeping projects on track.
Capabilities
Design Request Tracking: Automatically create and manage IT service tickets from Figma project activity and design change requests.
Incident Correlation: Link Figma file errors or access issues to Harmony incidents for faster diagnosis and resolution.
Asset Visibility: Surface Figma project metadata and team activity within Harmony to give IT teams context when handling design-related support cases.
